An IEEE 1394 device is no longer available when you wake a Windows Vista-based computer from sleep or after you reconnect the device

An IEEE 1394 device is no longer available when you wake a Windows Vista-based computer from sleep or after you reconnect the device

Article ID : 930495
Last Review : August 29, 2007
Revision : 2.0
On This Page

SYMPTOMS

You may experience either of the following problems when you use an IEEE 1394 device on a Windows Vista-based computer:

• After you wake the computer from sleep, the IEEE 1394 device disappears or is no longer available.
• After you repeatedly disconnect and reconnect the IEEE 1394 device, the device disappears or is no longer available.

The IEEE 1394 device may be an external hard disk or an external optical drive.

Back to the top

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
1394bus.sys 6.0.6000.20532 53,376 08-Feb-2007 02:04 Not applicable
Ohci1394.sys 6.0.6000.20532 61,952 08-Feb-2007 02:04 Not applicable
Update.mum Not applicable 2,021 08-Feb-2007 14:26 Not applicable
X86_1394.inf_31bf3856ad364e35_6.0.6000.20532_none_f9b441c821f58d1e.manifest Not applicable 2,363 08-Feb-2007 14:27 Not applicable
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
1394bus.sys 6.0.6000.20532 65,024 08-Feb-2007 02:39 x64
Amd64_1394.inf_31bf3856ad364e35_6.0.6000.20532_none_55d2dd4bda52fe54.manifest Not applicable 2,365 08-Feb-2007 14:33 Not applicable
Ohci1394.sys 6.0.6000.20532 72,064 08-Feb-2007 02:39 x64
Update.mum Not applicable 2,021 08-Feb-2007 14:26 Not applicable

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 (/Feedback.aspx?kbNumber=816915/)New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/)Description of the standard terminology that is used to describe Microsoft software updates

Back to the top


APPLIES TO
• Windows Vista Ultimate
• Windows Vista Starter
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

Back to the top

Keywords: 
kbfix kbqfe kbexpertisebeginner kbhotfixserver KB930495

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image