An application that uses the RichEdit control does not print some .rtf files correctly on a Windows Vista or Windows Server 2008-based computer

Article ID: 955541 – Last Review: January 9, 2009 – Revision: 1.0

An application that uses the RichEdit control does not print some .rtf files correctly on a Windows Vista or Windows Server 2008-based computer

Hotfix Hotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

Consider the following scenario:

  • On a Windows Vista or Windows Server 2008-based computer, you use Word 2003 or a later version of Word to create a Rich Text Format (.rtf) file.
  • You develop an application that uses the RichEdit control (Riched20.dll).
  • You use this application to open the .rtf file.
  • You add a MergeField field to the document.
  • You merge some data in the file by using the MergeField field.

In this scenario, when you send the data to the printer, the application does not print the .rtf file correctly. For example, the paragraph tabs and indents of the MergeField field are ignored when the file is printed. Therefore, the text is printed in the wrong position.

CAUSE

This problem occurs because the RichEdit control does not support the properties of the document section of the .rtf file.

RESOLUTION

To resolve this problem, install the following hotfix. After you install the hotfix, the RichEdit control will support the document-section properties of .rtf files.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the Additional file information for Windows Server 2008 and for Windows Vista section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Msftedit.dll 5.41.21.2509 564,736 03-Oct-2008 03:23 x86
Msftedit.dll 5.41.21.2509 564,736 03-Oct-2008 03:31 x86
Riched20.dll 5.31.23.1229 467,456 03-Oct-2008 03:24 x86
Riched32.dll 6.0.6000.20928 8,192 03-Oct-2008 03:24 x86
Riched20.dll 5.31.23.1229 456,704 03-Oct-2008 03:31 x86
Riched32.dll 6.0.6001.22279 8,192 03-Oct-2008 03:31 x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Msftedit.dll 5.41.21.2509 735,232 03-Oct-2008 03:37 x64
Msftedit.dll 5.41.21.2509 735,232 03-Oct-2008 04:50 x64
Riched20.dll 5.31.23.1229 615,936 03-Oct-2008 03:39 x64
Riched32.dll 6.0.6000.20928 10,240 03-Oct-2008 03:39 x64
Riched20.dll 5.31.23.1229 606,208 03-Oct-2008 04:52 x64
Riched32.dll 6.0.6001.22279 10,752 03-Oct-2008 04:52 x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Msftedit.dll 5.41.21.2509 1,709,056 03-Oct-2008 04:37 IA-64
Riched20.dll 5.31.23.1229 1,434,624 03-Oct-2008 04:38 IA-64
Riched32.dll 6.0.6001.22279 22,016 03-Oct-2008 04:38 IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

For more information about the RichEdit class, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/en-us/library/aa313778(VS.60).aspx (http://msdn.microsoft.com/en-us/library/aa313778(VS.60).aspx)

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name Package_for_kb955541_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,713
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,423
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,420
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,424
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name X86_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6000.20928_none_d466bd6f533198b5.manifest
File version Not Applicable
File size 4,560
Date (UTC) 03-Oct-2008
Time (UTC) 03:46
Platform Not Applicable
File name X86_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_d617eadd507fd18b.manifest
File version Not Applicable
File size 4,870
Date (UTC) 03-Oct-2008
Time (UTC) 04:13
Platform Not Applicable
File name X86_microsoft-windows-riched32_31bf3856ad364e35_6.0.6000.20928_none_9b96783f9e9bb091.manifest
File version Not Applicable
File size 5,721
Date (UTC) 03-Oct-2008
Time (UTC) 03:49
Platform Not Applicable
File name X86_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_9d47a5ad9be9e967.manifest
File version Not Applicable
File size 6,031
Date (UTC) 03-Oct-2008
Time (UTC) 04:16
Platform Not Applicable
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name Amd64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6000.20928_none_308558f30b8f09eb.manifest
File version Not Applicable
File size 4,576
Date (UTC) 03-Oct-2008
Time (UTC) 04:03
Platform Not Applicable
File name Amd64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_3236866108dd42c1.manifest
File version Not Applicable
File size 4,888
Date (UTC) 03-Oct-2008
Time (UTC) 05:34
Platform Not Applicable
File name Amd64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6000.20928_none_f7b513c356f921c7.manifest
File version Not Applicable
File size 5,737
Date (UTC) 03-Oct-2008
Time (UTC) 04:06
Platform Not Applicable
File name Amd64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_f966413154475a9d.manifest
File version Not Applicable
File size 6,049
Date (UTC) 03-Oct-2008
Time (UTC) 05:36
Platform Not Applicable
File name Package_for_kb955541_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,723
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,439
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,428
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
File name Package_for_kb955541_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,432
Date (UTC) 03-Oct-2008
Time (UTC) 13:22
Platform Not Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name Ia64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_d6198ed3507dda87.manifest
File version Not Applicable
File size 4,879
Date (UTC) 03-Oct-2008
Time (UTC) 05:06
Platform Not Applicable
File name Ia64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_9d4949a39be7f263.manifest
File version Not Applicable
File size 6,040
Date (UTC) 03-Oct-2008
Time (UTC) 05:10
Platform Not Applicable
File name Package_for_kb955541_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable
File name Package_for_kb955541_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,427
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable
File name Package_for_kb955541_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable
File name Package_for_kb955541_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,435
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable
File name Package_for_kb955541_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable
File name Package_for_kb955541_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 03-Oct-2008
Time (UTC) 13:21
Platform Not Applicable

APPLIES TO
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Business
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbsurveynew kbautohotfix kbexpertiseinter kbfix kbbug kbqfe kbhotfixserver KB955541

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image