After you put a Windows Explorer window into full-screen mode on a secondary monitor, the navigation bar does not appear on a Windows Vista-based or Windows Server 2008-based computer

After you put a Windows Explorer window into full-screen mode on a secondary monitor, the navigation bar does not appear on a Windows Vista-based or Windows Server 2008-based computer

Article ID : 949843
Last Review : March 24, 2008
Revision : 1.0
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SYMPTOMS

Consider the following scenario:

• You connect more than one monitor on a Windows Vista-based or Windows Server 2008-based computer.
• On a secondary monitor, you put a Windows Explorer window into full-screen mode by pressing the F11 key.

In this scenario, when you move the pointer to the top of the screen, the Windows Explorer navigation bar does not appear.

Notes

• The navigation bar appears if the Windows Explorer window is maximized instead of in full-screen mode.
• The navigation bar appears if you switch out of full-screen mode by pressing the F11 key.

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RESOLUTION

Hotfix information

Windows Vista

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites

To apply this hotfix, the computer must be running Windows Vista.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

File name File version File size Date Time Platform
Package_1_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,943 14-Mar-2008 18:15 Not Applicable
Package_3_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_4_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_5_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,713 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,420 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,424 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 3,075 14-Mar-2008 18:15 Not Applicable
X86_197be20b0b8a90fa0bfeac29dad28e7e_31bf3856ad364e35_6.0.6000.20792_none_53ca3fb08b320046.manifest Not Applicable 696 14-Mar-2008 18:15 Not Applicable
X86_a287a3acb005ea2c722bec5d78d96df2_31bf3856ad364e35_6.0.6001.22136_none_511bef340d65eb96.manifest Not Applicable 696 14-Mar-2008 18:15 Not Applicable
X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_2f26f12002940a1c.manifest Not Applicable 48,516 14-Mar-2008 03:45 Not Applicable
X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_31521075ff8658c3.manifest Not Applicable 48,522 14-Mar-2008 03:57 Not Applicable
Browseui.dll 6.0.6000.20792 1,321,984 14-Mar-2008 03:19 x86
Browseui.dll 6.0.6001.22136 1,324,032 14-Mar-2008 03:18 x86

Windows Vista, 64-bit versions

File name File version File size Date Time Platform
Amd64_2f2a9ba93575b70a45a18c640770fa32_31bf3856ad364e35_6.0.6000.20792_none_7d06c49a121d01bf.manifest Not Applicable 700 14-Mar-2008 18:15 Not Applicable
Amd64_9603cd5f92b2772cdc8a705f3e44ee95_31bf3856ad364e35_6.0.6000.20792_none_190a42971c6f30a7.manifest Not Applicable 1,040 14-Mar-2008 18:15 Not Applicable
Amd64_e38fb56b4049e17d173e6dd67bc83ff0_31bf3856ad364e35_6.0.6001.22136_none_e8b81c2c1db1ac88.manifest Not Applicable 1,040 14-Mar-2008 18:15 Not Applicable
Amd64_f38ebedbf27d291f496e41b4f4907fe9_31bf3856ad364e35_6.0.6001.22136_none_fbb39c5bd5a6b903.manifest Not Applicable 700 14-Mar-2008 18:15 Not Applicable
Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_8b458ca3baf17b52.manifest Not Applicable 48,886 14-Mar-2008 04:04 Not Applicable
Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_8d70abf9b7e3c9f9.manifest Not Applicable 48,892 14-Mar-2008 04:26 Not Applicable
Package_1_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,169 14-Mar-2008 18:15 Not Applicable
Package_3_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 14-Mar-2008 18:15 Not Applicable
Package_4_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 14-Mar-2008 18:15 Not Applicable
Package_5_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,723 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,428 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,432 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 3,097 14-Mar-2008 18:15 Not Applicable
Browseui.dll 6.0.6000.20792 1,671,680 14-Mar-2008 03:33 x64
Browseui.dll 6.0.6001.22136 1,653,760 14-Mar-2008 03:47 x64

Windows Vista, Itanium-based versions

File name File version File size Date Time Platform
Ia64_04949d1d639a35fde44cb28b34f3378e_31bf3856ad364e35_6.0.6001.22136_none_2769eff6dded8627.manifest Not Applicable 1,038 14-Mar-2008 18:15 Not Applicable
Ia64_4edf8af1b4ee483d2ee4bc73002e4986_31bf3856ad364e35_6.0.6001.22136_none_cb42ab447649d82d.manifest Not Applicable 698 14-Mar-2008 18:15 Not Applicable
Ia64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_3153b46bff8461bf.manifest Not Applicable 48,548 14-Mar-2008 04:09 Not Applicable
Package_1_for_kb949843~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,000 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 1,923 14-Mar-2008 18:15 Not Applicable
Browseui.dll 6.0.6001.22136 3,175,936 14-Mar-2008 03:33 IA-64

Windows Server 2008

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2008 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites

To apply this hotfix, the computer must be running Windows Server 2008.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, 32-bit versions

File name File version File size Date Time Platform
Package_1_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,943 14-Mar-2008 18:15 Not Applicable
Package_3_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_4_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_5_for_kb949843~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,713 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,420 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,424 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 3,075 14-Mar-2008 18:15 Not Applicable
X86_197be20b0b8a90fa0bfeac29dad28e7e_31bf3856ad364e35_6.0.6000.20792_none_53ca3fb08b320046.manifest Not Applicable 696 14-Mar-2008 18:15 Not Applicable
X86_a287a3acb005ea2c722bec5d78d96df2_31bf3856ad364e35_6.0.6001.22136_none_511bef340d65eb96.manifest Not Applicable 696 14-Mar-2008 18:15 Not Applicable
X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_2f26f12002940a1c.manifest Not Applicable 48,516 14-Mar-2008 03:45 Not Applicable
X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_31521075ff8658c3.manifest Not Applicable 48,522 14-Mar-2008 03:57 Not Applicable
Browseui.dll 6.0.6000.20792 1,321,984 14-Mar-2008 03:19 x86
Browseui.dll 6.0.6001.22136 1,324,032 14-Mar-2008 03:18 x86

Windows Server 2008, 64-bit versions

File name File version File size Date Time Platform
Amd64_2f2a9ba93575b70a45a18c640770fa32_31bf3856ad364e35_6.0.6000.20792_none_7d06c49a121d01bf.manifest Not Applicable 700 14-Mar-2008 18:15 Not Applicable
Amd64_9603cd5f92b2772cdc8a705f3e44ee95_31bf3856ad364e35_6.0.6000.20792_none_190a42971c6f30a7.manifest Not Applicable 1,040 14-Mar-2008 18:15 Not Applicable
Amd64_e38fb56b4049e17d173e6dd67bc83ff0_31bf3856ad364e35_6.0.6001.22136_none_e8b81c2c1db1ac88.manifest Not Applicable 1,040 14-Mar-2008 18:15 Not Applicable
Amd64_f38ebedbf27d291f496e41b4f4907fe9_31bf3856ad364e35_6.0.6001.22136_none_fbb39c5bd5a6b903.manifest Not Applicable 700 14-Mar-2008 18:15 Not Applicable
Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_8b458ca3baf17b52.manifest Not Applicable 48,886 14-Mar-2008 04:04 Not Applicable
Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_8d70abf9b7e3c9f9.manifest Not Applicable 48,892 14-Mar-2008 04:26 Not Applicable
Package_1_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,169 14-Mar-2008 18:15 Not Applicable
Package_3_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 14-Mar-2008 18:15 Not Applicable
Package_4_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 14-Mar-2008 18:15 Not Applicable
Package_5_for_kb949843~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,723 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,428 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,432 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 3,097 14-Mar-2008 18:15 Not Applicable
Browseui.dll 6.0.6000.20792 1,671,680 14-Mar-2008 03:33 x64
Browseui.dll 6.0.6001.22136 1,653,760 14-Mar-2008 03:47 x64

Windows Server 2008, Itanium-based versions

File name File version File size Date Time Platform
Ia64_04949d1d639a35fde44cb28b34f3378e_31bf3856ad364e35_6.0.6001.22136_none_2769eff6dded8627.manifest Not Applicable 1,038 14-Mar-2008 18:15 Not Applicable
Ia64_4edf8af1b4ee483d2ee4bc73002e4986_31bf3856ad364e35_6.0.6001.22136_none_cb42ab447649d82d.manifest Not Applicable 698 14-Mar-2008 18:15 Not Applicable
Ia64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_3153b46bff8461bf.manifest Not Applicable 48,548 14-Mar-2008 04:09 Not Applicable
Package_1_for_kb949843~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,781 14-Mar-2008 18:15 Not Applicable
Package_2_for_kb949843~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,000 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Mar-2008 18:15 Not Applicable
Package_for_kb949843_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 18:15 Not Applicable
Update.mum Not Applicable 1,923 14-Mar-2008 18:15 Not Applicable
Browseui.dll 6.0.6001.22136 3,175,936 14-Mar-2008 03:33 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Server 2008 Datacenter
• Windows Server 2008 Enterprise
• Windows Server 2008 Standard

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Keywords: 
kbexpertisebeginner kbfix kbpubtypekc kbqfe kbhotfixserver KB949843

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Microsoft Knowledge Base Article

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