A Windows Server 2008-based server that is running the Terminal Server role reports a Stop error when you control a session remotely from inside a session that is already being controlled remotely: 0x00000050

Article ID: 958944 – Last Review: December 15, 2008 – Revision: 1.0

A Windows Server 2008-based server that is running the Terminal Server role reports a Stop error when you control a session remotely from inside a session that is already being controlled remotely: 0x00000050

SYMPTOMS

Consider the following scenario:

  • You start a Remote Desktop session on a Windows Server 2008-based server that is running the Terminal Server role.
  • You use the Terminal Services Manager snap-in to select the session that you want to control remotely.
  • From inside this remote-controlled session, you try to control another session remotely on the same server or on a different server. (This process is known as a double-hop.)

In this scenario, the Windows Server 2008-based server that you first connected to crashes and reports Stop error 0x00000050.

WORKAROUND

To prevent this problem, do not try to control a session remotely from inside a session that you are already controlling remotely.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

When you try to perform this kind of double-hop remote control from a Windows Server 2003-based terminal server, you receive error 87 in the user interface. However, the terminal server does not crash.


APPLIES TO
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Enterprise
Keywords: 
kbcrashes kberrmsg kbbug kbtshoot kbexpertiseinter kbsurveynew kbprb KB958944

 

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