A significant delay occurs when you try to expand a subfolder of a network drive in Windows Explorer on a Windows Vista-based or Windows Server-based client computer

Article ID: 956592 – Last Review: November 28, 2008 – Revision: 1.0

A significant delay occurs when you try to expand a subfolder of a network drive in Windows Explorer on a Windows Vista-based or Windows Server-based client computer

Hotfix Hotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

On a Windows Vista-based client computer or on a Windows Server-based client computer, you map a network drive to a shared folder on a wide area network (WAN).The shared folder contains many subfolders. Then, you view the network drive in Windows Explorer. When you expand one of the subfolders in the left pane (folder tree), you may experience a very long delay while Windows Explorer enumerates the content of the subfolder.

Notes

  • This long delay occurs even if the enumerated folder has only a few subfolders or files.
  • This issue does not occur if you access the subfolder through the right pane of Windows Explorer.
  • This issue does not occur in Windows XP or in Windows Server 2003.

CAUSE

This problem occurs because, when Windows Explorer expands a folder in the folder tree, it starts a background enumeration on all child-items of that tree. When Windows Explorer performs the enumeration over a WAN, and there are many folders, there is a significant delay between the user clicking and the folder expanding.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the ¡°Hotfix Request¡± page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:

  • Windows Vista SP1
  • Windows Server 2008

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File name File version File size Date Time Platform
Shdocvw.dll 6.0.6001.22285 1,068,032 11-Oct-2008 03:37 x86

For all supported x64-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File name File version File size Date Time Platform
Shdocvw.dll 6.0.6001.22285 1,195,520 11-Oct-2008 04:33 x64

For all supported Itanium-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File name File version File size Date Time Platform
Shdocvw.dll 6.0.6001.22285 1,923,584 11-Oct-2008 03:58 IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684  (/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name Package_for_kb956592_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name Package_for_kb956592_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name Package_for_kb956592_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name Package_for_kb956592_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name X86_e4e881aeb3ca395ddee20dbe92e59fdf_31bf3856ad364e35_6.0.6001.22285_none_e7832e35b5997a07.manifest
File version Not Applicable
File size 695
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name X86_microsoft-windows-shdocvw_31bf3856ad364e35_6.0.6001.22285_none_e7ad0e48254028fc.manifest
File version Not Applicable
File size 33,105
Date (UTC) 11-Oct-2008
Time (UTC) 04:13
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name Amd64_02d80e744e04a16fee693f1885eab17a_31bf3856ad364e35_6.0.6001.22285_none_b2ad77f62c48d053.manifest
File version Not Applicable
File size 1,038
Date (UTC) 11-Oct-2008
Time (UTC) 17:07
File name Amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.0.6001.22285_none_43cba9cbdd9d9a32.manifest
File version Not Applicable
File size 33,183
Date (UTC) 11-Oct-2008
Time (UTC) 05:01
File name Package_for_kb956592_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 11-Oct-2008
Time (UTC) 17:07
File name Package_for_kb956592_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 11-Oct-2008
Time (UTC) 17:07
File name Package_for_kb956592_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 11-Oct-2008
Time (UTC) 17:07
File name Package_for_kb956592_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 11-Oct-2008
Time (UTC) 17:07
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name Ia64_302960ce8d29c36bc03dc6622bc73d5d_31bf3856ad364e35_6.0.6001.22285_none_9a8e019f66fe9a09.manifest
File version Not Applicable
File size 1,036
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name Ia64_microsoft-windows-shdocvw_31bf3856ad364e35_6.0.6001.22285_none_e7aeb23e253e31f8.manifest
File version Not Applicable
File size 32,831
Date (UTC) 11-Oct-2008
Time (UTC) 04:28
File name Package_for_kb956592_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 11-Oct-2008
Time (UTC) 17:06
File name Package_for_kb956592_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 11-Oct-2008
Time (UTC) 17:06

APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe kbhotfixserver KB956592

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image