A hotfix is available to reinstall a corrupted language pack and to resolve the problems that are caused by a corrupted language pack on a Windows Vista-based computer


This article contains a hotfix that can reinstall a corrupted language pack on a Windows Vista-based computer. Additionally, this hotfix resolves the problems that are caused by a corrupted language pack.

A corrupted language pack may cause one or more of the following problems

    The Windows Update console is not displayed, and the Windows Update program does not run correctly.
      You cannot install Windows Vista Service Pack 1 (SP1) Release Candidate (RC) on the computer.
        You cannot add the ActiveX Installer Service (AxIS) in Windows Vista.

        Note You may also experience additional problems that are not listed here.


        You use the Windows Vista OEM Pre-Installation Kit (OPK) Tool disc to start the computer, and then you install a language pack to an offline system in the Windows Preinstall Environment (Windows PE). In this situation, the language pack is typically not installed successfully. This behavior occurs because, by default, the Windows Vista OPK Tool disc does not include XML support. However, XML support is required to successfully install the language pack. Therefore, if you deploy Windows Vista to computers by using an image that is produced by the offline system, you may experience one or more of the problems that are mentioned in the “Introduction” section.

        Hotfix information

        A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista Service Pack that contains this hotfix.

        To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

        http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

        Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

        http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

        Note Install the update on the computers that have a corrupted language pack.


        No prerequisites are required.

        Restart requirement

        You must restart the computer after you apply this hotfix.

        Hotfix replacement information

        This hotfix does not replace any other hotfixes.

        File information

        The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

        File name

        File version

        File size




        Fixlps.exe 6.0.6000.20750 32,824 14-Jan-2008 09:07 x86

        APPLIES TO
          Windows Vista Business
            Windows Vista Enterprise
              Windows Vista Home Basic
                Windows Vista Home Premium
                  Windows Vista Ultimate
                    Windows Vista Business 64-bit Edition
                      Windows Vista Enterprise 64-bit Edition
                        Windows Vista Home Basic 64-bit Edition
                          Windows Vista Home Premium 64-bit Edition
                            Windows Vista Ultimate 64-bit Edition


                            Microsoft Knowledge Base Article

                            This article contents is Microsoft Copyrighted material.
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